All watches on this site have a full 24 month warranty from the day of purchase. Some brands have a longer warranty period and this will be stated on the relevant product page.
All watches come with an international warranty. This means that in the event of a problem, you can contact us (for Bulgaria) and a local representative or service center wherever you are in the world.
All products purchased or ordered from this website or from our Swiss Boutique stores are 100% authentic.
We are the only authorized partner for Bulgaria of TW STEEL, MeisterSinger, 33 Element, Laso 1925, Yamaha Factory Racing, VR46, Encelade, Roderer, Designhütte, Heisse & Söhne. We guarantee with our name the authenticity of all products presented on our website.
All products are shipped with free shipping for orders over 75 euros for the territory of Bulgaria with the option of preview. The products offered for sale on this website are available in Bulgaria. You can choose your preferred method of delivery and payment.
All products arrive to you in their original box and with original warranty card. Guaranteed Delivery. Warranty and post-warranty service for all products purchased from SwissBoutique.bg. In order to keep your warranty, make sure that products purchased from SwissBoutique.bg are always serviced and repaired by a 212 Ltd. representative.
The manufacturer’s warranty does NOT cover:
- The battery, the glass, the chain, the strap, the case and the crown;
- Damage caused by improper transportation, lack of care, accident or normal wear and tear;
- The claim shall be made immediately after the defect has been established;
The warranty shall be void in the event that a person not duly authorized to do so by a representative of the company services or repairs the watch. If you would like your watch repaired while it is under warranty, please contact us. You must present the watch together with a duly completed warranty card. After the warranty period has expired, our dealers and service centres remain at your disposal to repair and service your watch for an appropriate fee.
Operating instructions and warranty
Setting the time
- Pull the crown to the first position and then to the second position;
- Adjust the time , turning the crown in the desired direction;
- Return the crown to its original position, but again consistently;
Setting the date
- Before you start changing the date, scroll the hands through 12 hours, keeping track of the date. If the date changes as you move through 12 hours, it means that the time is currently striking midnight. Move the hands to the bottom of the dial (below 3 and 9 o’clock);
- Return the crown one step to the left towards the clock – in the first position;
- Turn the crown until the desired number is displayed in the date window;
- Return the crown to its original position;
- If the crown is on a screw, make sure you screw the crown to the case securely after changing the date/time.
Adjusting the hands and seconds
- Pull the crown to the first position and then to the second position;
- The second hand immediately stops its movement;
- Return the crown to its original position, but again consistently. The second hand will start moving after exactly one second (this is the process provided for adjusting the hands, allowing you to achieve perfect synchronisation with the precise time signal);
Automatic watches
The self-winding device in the automatic watch keeps it constantly wound while someone is wearing it. If you leave it at rest, it will keep running for 38 to 80 hours (depending on the mechanism). It can then be wound manually.
Mechanical watches
Mechanical mechanisms require manual winding every 30 to 40 hours. To wind such a mechanism, it is necessary to wind the crown about 30-40 times (without pulling it out)
Quartz watches
Quartz movements are battery-powered and do not need a time check (except when changing daylight saving time and standard time). Some models have a battery indicator that shows when the battery is low and needs replacing or recharging (on solar models). There are models with an EOL (End Of Life) system. With these, the second hand starts jumping every 4 seconds when the battery is almost dead and it’s time to change it.
Do not leave a dead battery in your watch as this can damage the mechanism.
References
Your watch, like all other micro-mechanical devices, must be serviced by a 212 Ltd representative at least once every three years.
Waterproof
As a result of a strong impact, your watch can lose its water resistance without you ever realising. Therefore, if you intend to use it underwater, check its water resistance at least once every 12 months. If for any reason the housing must be opened, ask your 212 Ltd representative to check the watertight seals around the crown and on the back of the housing, and replace them if necessary. Before using the watch in water, always check that the crown is screwed all the way down (on models with a screw crown).
The manufacturer’s warranty does not affect the buyer’s rights against the seller or any of the other legal rights the buyer may have under the CPA.
212 EOOD guarantees that the product meets the requirements of Article 106 of the CPA. Bringing the goods into conformity with the contract of sale shall be carried out in accordance with the requirements of Article 113 and Article 114 of 10.06.2006.Notwithstanding the commercial guarantee, the seller shall be liable for the lack of conformity of the consumer goods with the contract of sale in accordance with Article 120 of the Consumer Protection Act.
