All watches on this site have a full 24 month warranty from the day of purchase. Some brands have a longer warranty period and this will be stated on the relevant product page.
All watches come with an international warranty. This means that in the event of a problem, you can contact a local representative or service centre wherever you are in the world.
All products purchased or ordered from this website or from our Swiss Boutique stores are 100% authentic.
We are the only authorized partner for Bulgaria of TW STEEL, MeisterSinger, Delbana, 33 Element, Laso 1925, Rebecca, Ottaviani, Passavinti, Encelade, Roderer, Designhütte, Heisse & Söhne. We guarantee with our name the authenticity of all products presented on our website.
Free delivery for orders over 150 BGN for the territory of Bulgaria with the option of review. The products offered for sale on this website are available in Bulgaria. You can choose your preferred method of delivery and payment.
All products arrive to you in their original box and with original warranty card. Guaranteed Delivery. Warranty and post-warranty service for all products purchased from SwissBoutique.bg. In order to keep your warranty, make sure that products purchased from SwissBoutique.bg are always serviced and repaired by a 212 Ltd. representative.
The manufacturer’s warranty does not cover:
- The battery, the glass, the chain, the strap, the case and the crown;
- Damage caused by improper transportation, lack of care, accident or normal wear and tear;
- The claim shall be made immediately after the defect has been established;
The warranty shall be void in the event that a person not duly authorized to do so by a representative of the company services or repairs the watch. If you would like your watch repaired while it is under warranty, please contact us. You must present the watch together with a duly completed warranty card. After the warranty period has expired, our dealers and service centres remain at your disposal to repair and service your watch for an appropriate fee.
Operating instructions and warranty
Setting the time
- Pull the crown to the first position and then to the second position;
- Adjust the time , turning the crown in the desired direction;
- Return the crown to its original position, but again consistently;
Setting the date
- Before you start changing the date, move the hands to the bottom of the dial (below 3 and 9 o’clock);
- Pull the crown to the middle position;
- Turn the crown until the desired number is displayed;
- Return the crown to its original position;
Adjusting the hands and seconds
- Pull the crown to the first position and then to the second position;
- The second hand immediately stops its movement;
- Return the crown to its original position, but again consistently. The second hand will start moving after exactly one second (this is the process provided for adjusting the hands, allowing you to achieve perfect synchronisation with the precise time signal);
References
Your watch, like all other micro-mechanical devices, must be serviced by a 212 Ltd. representative at least once every two years.
Waterproof
As a result of a strong impact, your watch can lose its water resistance without you ever realising. Therefore, if you intend to use it underwater, check its water resistance at least once every 12 months. If for any reason the housing must be opened, ask your 212 Ltd representative to check the watertight seals around the crown and on the back of the housing, and replace them if necessary.
Automatic watches: the self-winding device in an automatic watch keeps it permanently wound while someone is wearing it. If you take it off your hand, it will keep working for another 40 hours. Once it stops, it can be wound manually
Quartz watches: quartz movements are battery powered. Non-lithium batteries last between 12 and 18 months before the watch stops due to energy depletion. Some watches are equipped with an indicator that shows the end of the battery – when the energy in it starts to drop, the second hand starts moving every 4 seconds. When you notice this, replace the battery immediately. If the dead battery remains in the watch, it can damage the mechanism.
The manufacturer’s warranty does not affect the buyer’s rights against the seller or any of the other legal rights the buyer may have under the CPA.
212 EOOD guarantees that the product meets the requirements of Article 106 of the CPA. Bringing the goods into conformity with the contract of sale shall be carried out in accordance with the requirements of Article 113 and Article 114 of 10.06.2006.Notwithstanding the commercial guarantee, the seller shall be liable for the lack of conformity of the consumer goods with the contract of sale in accordance with Article 120 of the Consumer Protection Act.
